Welcome to Click and Collect - BOURNVILLE ONLY

min order £15 and no max spend

Welcome to our Click & Collect Bournville Shop – we have set this up for those that are fit and healthy, and able to come to collect in store. If you are in the vulnerable group, as per government advice, please stay safe at home and ask someone to click and collect for you! If the person collecting the order is not able to make a payment in the shop for you, please let us know in advance so we can take payment over the phone before collection.

IMPORTANT -

Our order capacity limit is 30 orders per day and the current wait time for collection is usually next day if you order by 9pm except on Sunday night as we are closed Mondays.

How to book a priority slot for Key Workers - please add to the note section on the final page 'Key Worker' and your preferred collection date and time between 3pm and 5.30pm Tues to Sat and 12pm to 2pm Sunday. You will recieve an email time slot confirmation on the night before your collection.

For non key workers, if there is an absolute, essential collection time request, you can also write in the note section and we will do the best we can to fulfil it.

 

Please note that you will recieve an email with your half hour time slot for your collection by 10pm on the evening before your collection. If you do not recieve an email, please do not come to collect your order as this means we reached our order capacity for next day collection, so your order will be put through for collection on the next available date. You will get an email with your time slot as we send them chronologically, so please don't worry and you do not need to get in touch. If you order on a Sunday, you will not get an email back until Monday afternoon for a collection time on Tuesday.

Half hour time slot collections will be between 3.30pm to 5.30pm Tuesday to Saturday and Sundays 12pm to 2.00pm in Bournville - we are closed Monday.

Min order £15 and no max spend - please note there will be a 5% packing fee applied e.g £1 for £20 spent to max £3.50 for £70 as we have found it labour intensive to pack but would like to be able to continue offering this service. Please read homepage for further details.

IMPORTANT ALLERGEN NOTICE - Due to the nature of zero waste shopping, it is inevitable that nearly all allergens are present in the shop. Whether this be in the form of the product itself or traces due to the manufacturing process, other allergens may be present in your product. We do everything that we can to keep allergens separate within the shop and in storage, however there is still a chance of traces in an open environment as allergens are present on the premises. If you or someone you are buying for has even a minor allergy, please email contact@thecleankilo.co.uk for further infomation before shopping with us. Please also read our allergens policy here.

Due to levels of stock fluctuating on a daily basis during Covid-19, customers are able to make orders through the website without payment as there is always a chance of a situation where we can't fulfil the entire order. Please allow up to a 20% discrepancy on your requested weight as it is very difficult for us to hit e.g. exactly 500g in the bag (although we are getting better!) You will only be charged on collection for the items and weights that were actually packed.

You are able to purchase any ONE additional item that not appear on the website during your collection - please check our full product list and have these in mind. Please do not amend your order after submitting as we are experiencing a high volume of emails - please only email if it is urgent. You can place any request in the note area of your order and we will try to fulfil it.

 

Items are paper packed or you can purchase them with our own glass containers if it is a liquid. Please remember to put any frozen items in suitable containers in the freezer when you get home and the same for any items that must be stored on an airtight container.

 

Although not perfect, we have tried to add as many items that we sell on to our website so that customers are able to purchase them. Majority of items are paper packed or loose - please bring your own carrier bags. See below for liquid items:

Please only bring our specified clean/dry bottles to be refilled with liquids. You will be asked to wash your hands and santise the exterior of the bottle (sanitiser and paper towels provided) before passing it to our member of staff on your arrival.

 

For now we will only be refilling cleaning products into our own 'FILL' branded bottles or you can purchase our glass bottles of cleaning products to refill next time. Please do not bring any other bottles. All bottles must have the cleaning product infomation labelled on.

 

For oil, you can only refill the 500ml and 1litre glass oil bottles that have been purchased from us or purchase the oil with the bottle to refill next time.

 

For milk you can only refill the 500ml and 1 litre glass milk bottles that have been purchased from us or purchase the milk with the glass bottle to refill next time.

 

Thank you so much for sticking with us (with all these additional procedures to consider) and supporting us through Click & Collect!

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Mon: Closed

Tues: Closed

Weds: 11:30 -18:00

Thurs: Closed

Fri: 11.30 -18:00

Sat: 11.30 -18:00

Sun: Closed

1 Gibb St,

Digbeth

Birmingham,

B9 4AA,

United Kingdom


 

The Clean Kilo Ltd ™ 2020

249 Mary Vale Rd

Bournville,

Birmingham,

B30 1PN

United Kingdom


 

Mon - Closed
Tues - 9am to 4pm (C&C 5pm - 6pm)

Weds - 9am to 4pm (C&C 5pm - 6pm)
Thurs - 10am to 5pm (C&C 6pm - 7pm)

Fri - 9am to 4pm (C&C 5pm - 6pm)
Sat - 9am to 4pm (C&C 5pm - 6pm)

Sun - 11am to 4pm (C&C 5pm - 6pm)

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