Join our team at The Clean Kilo Moseley and Bournville!
We have an opening for one full-time position (30 to 35 hours) or and a part-time position (10 to 20 hours) at our Moseley and Bournville store!
What does it take to be in The Clean Kilo team?!
Love for the environment, lots of hard work and showing great initiative!
Why are we different to any other shop you may have worked at?
Because we are selling items packaging free of course! - committing to selling without the packaging means our job is much harder! See below for the detailed list of the work that is required in a zero-waste shop!
Heavy lifting and on your feet:
Imagine, in a regular supermarket… all the plastic packaged items are quickly stacked on a shelf and picked up by customers. At our shop, you will have to be reasonably fit as you be lifting heavy dispensers and filling it up with a bulk bag when products are low and putting away bulk deliveries (up to 25kg bags).
Also, you will be on a busy shop floor, multi-tasking and likely to be on your feet for the duration of your shift – this ranges from 6 to 10 hours.
Lots of cleaning:
No packaging means our dispensers need to be cleaned regularly and thoroughly.
Also, we have created a circular economy with many of our local suppliers to eliminate single use packaging. This means containers need cleaned before they are returned to the supplier – for instance our 10L buckets for milk, our 7kg box for coffee, or 1.5kg bucket for crisp, the list goes on!
Refusing to sell in plastic convenience packaging means taking the extra time to REUSE what we have!
Above and beyond customer service:
If you have been into our shop on a Saturday, you will know we always have lots of new customers and passers-by. We pride ourselves on giving amazing customer service because we don’t want anyone to feel alienated by our zero-waste shop. We want our customers to feel confident using our dispensers and scales and to feel that no question is too silly to ask! We also need staff with lightening reaction to catch any new customers that look like they are about to make an epic spillage!
Soaring hygiene standards
When you work in a shop without packaging, vigilance with hygiene is key - our work environment, ultimately is susceptible to a higher risk of cross contamination. Therefore, our staff have to be extra careful when filling dispensers and super hygienic all round!
Other roles include:
Visual merchandising - we need a keen eye for detail and making the shop look ‘instagrammable’ as some may say.
Handling money and operating a till (our scale system is pretty easy to get used to after a while).
Retail/hospitality and customer service experience is essential.
We are also looking for staff with knowledge on living a more sustainable lifestyle and an interest in food, cooking and health.
If you have managed to get to the bottom of this post and you are still interested – well done! We are a lovely close-knit team and we have fun here - although the job role is demanding, it is rewarding that the effort we make is to ultimately to help reduce plastic pollution and raise awareness!
Rate of pay: £9 to £10 per hour (depending on experience)
Please state on your cover letter why you are the right person for this challenging role, your availability and if you are able to work at both locations or if you have a preference. Send this along with your CV to firstname.lastname@example.org.
Huge apologies in advance that we will not be able to get back to unsuccessful applicants – we are a really small team and we are always working around the clock!
Good luck and we look forward to hearing from you!
Jeanette and Tom
Do you have bar/cafe experience?
Why not join our team at KILO ZIRO - The UK's First Zero Waste Cafe Bar & Refill Taproom?
What does it take to be in KILO ZIRO team?!
Passion for the environment, lots of hard work and showing great initiative!
Bartender/Barista/ position: 10 to 30 hours per week available (negotiable depending on experience).
The Clean Kilo - award winning zero waste shops in Moseley and Bournville have taken on a new adventure. Their iconic Digbeth venue has been transformed into an elegant, quirky, zero waste café bar and refillery and we are on the lookout for experienced bartender and baristas.
You need to be an expert in all things bar – cocktails, wines, spirits and beers and be ready to work in a new team for an innovative, independent brand on an incredible journey.
You will champion zero waste, independent, local and sustainable offerings.
You will ensure service is always personable and efficient, whilst maintaining an amazing customer service experience and encouraging return visits.
Having an all-round bar knowledge and passion for the industry, you will inspire the rest of the team members and work together on new menus and offerings.
You are ambitious, energetic and have a real authentic desire to develop from within and to constantly evolve. Hard-working team player, who takes pride in their work.
What we offer:
• Work for a seriously passionate, ethical company in a friendly environment with great opportunities for growth and progression.
• Training and development programs.
• 20% discount at any of our zero waste grocery shops.
• 30% discount at Kilo Ziro Café Bar & Refillery
• Team building events and staff socials throughout the year
• Discretionary benefits based on performance.
Providing high quality, excellent customer service.
Learn to make our cocktails (classics and signature) as well as the tasting notes and province of our extensive range of wines, the locality of our beer and ciders for you to inform and sell to customers. Previous knowledge and experience of alcoholic beverage making and serving is essential.
Training on our company ethos in terms of sustainability, refill and product provenance.
Candidates must have a positive attitude towards all aspects of the job and be a great team player.
Presentation of sharing platters and afternoon tea. Level 2 Food Training provided.
Provide excellent customer service by taking orders and serving beverages to guests in accordance with company standards.
Handle payments and float in accordance with company standards.
Apply responsible alcohol management awareness and ensure any customers too intoxicated/underaged are refused drinks in an appropriate manner. Challenge 25 training provided.
Retail of drinks and products.
Making hot beverages – barista training provided
Ensure that the bar, front-of-house, and other areas are clean and maintained
What qualities do we look for?
Minimum 1 year experience in bar/cafe hospitality
Interest in sustainability and the products we are offering
Ability to provide exceptional service
Well-presented, sociable, and genuine personality that shines through
Able to deliver and maintain standards in line with our company ethos and values
To become a part of a motivated, forward-thinking team
Consistent in a high level of Health & Safety and cleanliness
To show initiative and high performance under pressure in a busy environment
If you want to be part of a sustainable and forward thinking organisation that will give you the opportunity to develop and grow with them, you can enjoy a new opportunity for your skills by emailing your cover letter and CV to our email address email@example.com. Successful covering letters will address and demonstrate all of the above qualities and requirements.
Contact: Jeanette Pell
Job Types: Part-time, Permanent
Pay: £9.00-£10.00 per hour